DrunkTimes Rants

We are the National Grid, you can go FUCK yourself!
June 3, 2009

I have never had a move where I was not stressed out.  Trying to get people to help out, packing, dealing with utilities and all of the little unexpected things that come up cause migraines for a month. Then you unpack everything! Having just moved I have been rudely reminded of how difficult it is dealing with utilities with a week's worth of torment at the hands of Mr Monopoly over at National Grid.


It started last Wednesday, as I started to get ready to make my first dinner at the new apartment I learned that the gas was shut off, since I never moved into an apartment without gas I called to see how it can get turned back on and that is when the stress truly started as I was informed of my options, "we can send someone over between the hours of noon and 6", a phrase that sent me into a quiet rage I had never before experienced. The problem with this is that I had work the next day and a busy week so I informed them I couldn't do it until Saturday and was given the same time frame OR the option of them taking 15 dollars from me in order for me to guarantee their arrival within a set hour...does anyone else see a problem with this? They are he only game in town and they charge enough fucking money as it is but in order for you to get them to show up at a certain time and not kill 6 hours of your day you need to fucking pay them? How the fuck is this fucking legal? It is fucking extortion the fucking cock suckers and the dumb fuck that is me took the option just so I didn't have to waste  a day off.

So then Saturday comes and what I didn't know was since I live in a two family home and had no access (i had no idea I had no access) to the meters the other family would have to be home. They left before National cocksuckers arrived and so I was left with a 25 dollar bill for no services rendered. I really enjoyed giving them free money, it was a satisfying start to my dealings with them.

Needing to make a new appointment I called and got the next available time which was Tuesday (yesterday) for the hours of 6-10 since I would not be giving them anymore money since the last time left me feeling like a limp dicked John leaving a whore house. We called our landlord and they arranged to have someone there, we could not be here until 7:30 so I called my mom and had her wait at the apartment for us and then the clock struck 10:15 and those mother fuckers never showed up! THEY NEVER SHOWED UP!

-Did they call? Yes, of course they did and when I picked up they hung up immediately and they never called back, I called back but idn't want to go through the 50 step computerized process like I had the day before when they called 4 times to confirm the appointment and assumed thsi was for the same.

-Did I call to make sure they were coming? Of course and I was told that they were coming.

-What happened when they didn't show? Well that is the fun part because I get conflicting stories from the two people I talked to. The first person I talked to said that the call I missed was from teh dispatcher and when I didn't answer they sent the person to a different job BUT the manager I spoke to said that they had a coroporate emergency and hence they could not come and they were caling me to inform me of that fact.  I was also told by the first person that someone would be at my apartment between the hours of 8-11 today which is great since I never agreed to this so how could they send someone over when I didn't even know about it? I guess it would be to charge me more money when I couldn't make the fucking appointment.

In the end I am here with no gas, the manager gave me a 30 dollar credit which is good enough to not cover my screwed up first appointment and a 1 hour window so I get a retail value of 55 dollars from National Grid but it is hard to get excited for something when you break it down by hour and realize that 3 people had their nights wasted for 4 hours at a rate of 3 dollars an hour. Thanks for nothing you fucking douche bags.